Find answers to common questions about Win My Work, how our platform works, and what to expect.
Win My Work is an online marketplace that connects homeowners with verified local contractors for home improvement projects. You can describe your project, receive competitive quotes from multiple contractors, compare reviews and portfolios, and choose the professional that best fits your needs and budget. The platform also connects contractors with local material suppliers, who quote on the materials contractors need for their jobs.
Three groups. Homeowners looking for trusted help with home improvement projects; contractors who want a steady flow of qualified local leads; and material suppliers who want to sell to those contractors. Each side has its own dashboard, tools, and sign-up.
Win My Work is completely free for homeowners. Creating an account, posting projects, and receiving quotes costs nothing. The contractor pays a small 2% platform fee (based on their quoted amount) when their bid is accepted. As a homeowner, you never pay a subscription, a signup fee, or any hidden charge.
We currently offer a wide range of home improvement services including fencing, decking, roofing, HVAC, flooring, painting, plumbing, electrical, landscaping, lawn maintenance, handyperson services, pest control, and more. We're continuously expanding our service categories.
Win My Work earns in two ways. Contractors pay a monthly subscription to access leads in the counties they choose (after a 30-day free trial), plus a 2% platform fee when a homeowner accepts their bid. Suppliers pay a matching 2% fee only when a contractor awards them a material order. Homeowners never pay anything.
Simply create an account, describe your project (including details like location, photos, measurements, and budget), and submit it. Verified contractors in your area will review your project and submit their quotes. You can then compare quotes, reviews, and contractor profiles to make your choice.
When you accept a contractor's bid, the contractor pays a 2% fee based on their quoted amount to unlock your contact details. For example, if a contractor quotes $5,000, the platform fee would be $100. This is a one-time fee paid by the contractor, and there are no charges to homeowners.
Yes. Every contractor on Win My Work goes through a verification process that includes license checks, insurance validation, and business information verification. We use third-party data providers to ensure contractor credentials are legitimate. However, we still recommend doing your own due diligence before hiring.
If a contractor doesn't respond within 48 hours of unlocking their contact details, you're eligible for a full refund of the platform fee. Simply submit a support ticket through your dashboard or email support@winmywork.com.
Yes, refunds are available in specific situations including contractor non-response, invalid contact information, duplicate charges, and technical errors. Please see our Refund Policy page for full details, or contact support@winmywork.com.
We use satellite imagery, interactive maps, and mapping technology to help you visualize your property and estimate project areas. For roofing projects, we can detect roof segments automatically. For fencing and decking, you can draw boundaries on an interactive map. These tools provide estimates and should not replace professional measurements.
Your privacy is protected. When contractors browse and bid on your project, they only see your general area and project details - never your full address, phone number, or email. Your personal information is only shared with the one contractor whose bid you accept, after they pay the platform fee.
Click "Join our pro network" and create a contractor account. You'll need to provide your business information, license details, insurance documentation, and service area. Our team will verify your information, and once approved, you'll start receiving job leads in your area.
Creating your account and getting verified is free, and every new contractor starts with a 30-day free trial of the full platform. After the trial, an active subscription keeps your leads flowing - priced only on the counties you choose. There is no limit on how many counties you cover or how many services you offer, and you get volume discounts as your coverage grows. There are no signup or per-lead charges, and you can cancel anytime.
When you start a subscription, your first 30 days are free. You get full access to browse projects, submit bids, and win jobs before any charge. Billing begins automatically when the trial ends unless you cancel before then. The free trial is available once per contractor.
Your monthly price is based on the counties you select to receive leads in. Each county is priced by its market tier, and you get volume discounts as you add more - your first county is full price and additional counties cost progressively less. The trades you offer can also affect the price. There is no cap on how many counties or services you can add - cover as much of your market as you want. You always see your exact total before you confirm, with no hidden fees.
Yes. You can add or remove counties and trades anytime from your subscription settings. Reductions take effect at your next renewal; if you add coverage that increases your price, you pay the prorated difference to apply it immediately. You can cancel whenever you like - there are no long-term contracts.
They're separate. The subscription is what gives you access to leads in your chosen counties. The 2% platform fee is a one-time, per-job charge you only pay when a homeowner accepts your bid - it unlocks their contact details so you can start the work. No win means no fee.
Once your account is verified and active, you'll receive notifications via email, SMS, and in-app alerts when homeowners post projects that match your service categories and service area. You can customize your notification preferences in your settings.
When you see a project that interests you, review the details (description, photos, location, measurements) and submit your quote. The homeowner can then compare your quote with other contractors. If they accept your bid, you pay a small 2% platform fee to unlock their contact details and discuss the project directly.
Yes! Your contractor profile includes a portfolio section where you can upload photos of completed projects. You'll also accumulate reviews and ratings from homeowners you've worked with through the platform, helping you stand out to future clients.
Click "Sell materials" or visit the supplier sign-up page. You'll provide your business details, the departments (material categories) you supply, and your delivery area. After we verify your business, you'll start receiving material requests from contractors near you.
When a contractor needs materials for a job, they post a request listing the items and quantities they need. Suppliers in the matching departments and delivery range can review it and submit a quote with their pricing. The contractor then compares quotes and awards the order to the supplier they choose.
No. There's no subscription and no upfront cost for suppliers. Listing your business and quoting on material requests is completely free. You only pay a 2% fee when a contractor awards you an order.
When a contractor awards you a material order, you pay a 2% unlock fee based on the order total to reveal their full contact details. For example, on a $4,000 order the fee is $80. Until it's paid, the contractor's contact information stays hidden. There's no fee unless you win the order.
You choose the departments you supply and set a delivery radius from your warehouse. You'll only be matched with material requests that fall within your categories and delivery range, so every lead is one you can actually fulfill.
Payment for the materials themselves is arranged directly between you and the contractor, outside the platform. Win My Work handles the lead and the unlock fee; you handle pricing, invoicing, fulfillment, and delivery on your own terms.
Yes. We verify supplier business information before your account goes live, and contractors can leave reviews after an order. Reliable suppliers build a strong reputation that helps them win more business over time.
All platform fee and subscription payments are processed securely through Stripe, a PCI-DSS compliant payment processor. We never store your full credit card information on our servers. Payments for actual work performed are made directly between you and the contractor, outside of our platform.
Your first subscription charge happens when your 30-day free trial ends, and then monthly on your renewal date. If you change your county coverage, the amount adjusts at your next renewal - or immediately if you choose to pay a prorated upgrade. You can cancel anytime before a renewal to avoid the next charge.
We take data security seriously. We use encryption in transit (TLS/SSL), secure data storage, and strict access controls. For details on how we collect, use, and protect your information, please see our Privacy Policy.
We accept all major credit and debit cards through Stripe, including Visa, Mastercard, American Express, and Discover.